How aman33 Keeping Your Data Safe
The six core pillars of the aman33 privacy policy that ensure your personal information remains safe and in your control at all times.
High-Level Encryption
All data transmitted between your device and aman33 servers is protected with 256-bit SSL encryption. Sensitive information such as bank account numbers and card details is stored in encrypted format and cannot be read by unauthorised parties.
Secure KYC
The aman33 Know Your Customer (KYC) process uses trusted document verification technology. Copies of your identity documents are stored in a protected environment and are only accessible by verified compliance personnel.
No Data Sales
Aman33 has never and will never sell, rent, or transfer your personal data to advertisers or third parties for profit. Your data belongs to you — we only use it to provide you with a better service.
Full Control in Your Hands
You can update, correct, or request deletion of your personal data at any time through your account settings or by contacting the aman33 support team. We fully respect your rights as a data owner.
Malaysia PDPA Compliance
The aman33 privacy policy is formulated in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All data collection and usage processes adhere to the data protection principles established under Malaysian law.
Immediate Breach Notification
In the event of any security incident involving your data, aman33 will notify you within 72 hours via your registered email, along with the steps being taken to resolve the issue.
1Introduction
This Privacy Policy describes the practices of aman33 ("we", "Platform") regarding the collection, use, storage, and disclosure of personal information from users ("you", "member") who access and use our services through the aman33.win website or the official aman33 mobile app.
We understand that your trust is our most valuable asset. That is why we are committed to ensuring that every piece of information you provide is handled with the highest level of care, confidentiality, and transparency. Privacy is not merely a legal obligation for us — it is a core value of aman33.
2Personal Data We Collect
Aman33 only collects data that is strictly necessary to provide a secure, reliable, and legally compliant service. The following are the categories of data we collect:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | Registration & KYC |
| Contact Data | Phone number, email address | Account Registration |
| Financial Data | Bank account number, digital wallet details | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser | Automatically during use |
| Usage Data | Wagering records, game history | In-platform activity |
We do not collect sensitive data such as medical information, religious beliefs, or political affiliations. Should you provide unsolicited additional information, we will delete it from our systems within a reasonable timeframe.
3Purpose of Personal Data Use
The data we collect is used for clear and legitimate purposes. aman33 will not use your data for any other purpose without notifying you in advance. The primary purposes for data use are:
- Verify your identity during registration and the KYC process to comply with Anti-Money Laundering (AML) regulations
- Process deposits, withdrawals, and other financial transactions securely and accurately
- Provide effective customer support and resolve complaints promptly
- Send important account-related notifications, promotions you have opted into, and platform updates
- Detect and prevent fraud, money laundering, and platform abuse
- Meet reporting obligations to the relevant authorities in accordance with Malaysian law
- Enhance user experience through aggregated analysis of platform usage patterns
4Data Sharing & Disclosure
Aman33 does not sell your personal data. However, in certain limited situations, we may need to share your information with trusted third parties. This is done solely to enable us to deliver our services to you.
- Payment Processors: Required financial information is shared with licensed payment processors such as FPX and digital wallet providers to enable transactions to be processed
- Technology Service Providers: Cloud computing and infrastructure providers contracted by aman33 are bound by strict confidentiality agreements
- Legal Authorities: aman33 will disclose required information to the relevant authorities when mandated by Malaysian law.
- Fraud Investigators: In cases of suspected fraud, relevant information may be shared with financial crime prevention agencies
5Data Storage & Security
Your personal data is stored on servers located in high-grade data centres with strict physical and digital access controls. aman33 implements comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, or damage.
- End-to-end encryption for all sensitive data communications
- Role-based access control — only staff who require access to specific data are permitted
- Regular security audits conducted by qualified independent third parties
- Enterprise-grade intrusion detection system (IDS) and firewall active 24/7
- Automated data backups and tested disaster recovery procedures
Data is retained for the duration your account remains active, plus any additional period required by Malaysian law — typically seven (7) years for financial records. After this period, data will be securely deleted or anonymised.
6Cookies & Tracking Technologies
Aman33 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit the aman33 platform.
- Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
- Performance Cookies: Help us understand how users interact with the platform so we can continuously improve the overall user experience.
- Functional Cookies: Save your preferences such as language and display settings for your convenience.
- Analytics Cookies: Used to analyse platform usage patterns on an aggregated and anonymised basis.
7Your Rights as a Data Subject
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data held by aman33:
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Request correction of inaccurate or incomplete data in our records.
Right to Erasure
Request the deletion of your personal data subject to legal retention obligations.
Right to Restriction
Request restriction of your data processing in certain situations as provided by law.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
Receive your data in a structured, machine-readable format for portability.
To exercise any of the rights above, please contact the aman33 data protection team via live chat or our support email. We will respond within 14 working days from the date your request is received.
8Child Protection
The aman33 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If we discover that a minor's data has been collected without our knowledge, we will immediately take steps to delete that information.
9Amendments to the Privacy Policy
Aman33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, technologies used, or applicable legal requirements in Malaysia.
You will be notified of any material amendments through:
- Email notification to your registered email address at least 7 days before the changes take effect
- A clear notice on the aman33 platform homepage
- In-app notifications on the aman33 mobile app
Your continued use of the aman33 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. The date of the last update is always displayed at the top of this document.
10Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. The aman33 Data Protection Officer (DPO) team is ready to assist you.
- Live Chat: Available 24/7 via the aman33.win platform or mobile app
- Email: [email protected] (response time: within 2 working days)
- Support Operating Hours: Monday – Sunday, 9:00 AM – 11:00 PM (WIB)
Your Data is Safe. Your Experience, Guaranteed.
Aman33 is built on trust and transparency. Register your account today and enjoy a wagering platform that is not only fun, but also protects your privacy at all times.